Payment: We ask for a 100% upfront payment. We will send you an invoice after we received your confirmed reservation request. You must be 21 or older to book a room.
Reservation: Your reservation is only guaranteed once we received your payment.
We would like to give you a warm welcome, therefore we ask you to arrive between 2 and 6PM. Picking up the key after 6PM is also possible, only we are not able to give you a personal tour.
Check-in: between 2 and 6PM - Please let us know what time you will arrive.
Check-out: before 12PM.
• Bookings cancelled up to 3 months before the start of the stay will receive a 100% refund.
• Bookings cancelled up to 2 months before start of the stay will receive a 50% refund.
• Bookings cancelled less then 2 months before the start of the stay or cancellation without prior notice, “no-show”, will receive no refund.
Please note that for security purposes, you will be asked to provide a valid government or state-issued photo ID at check-in. Also we ask for a security deposit in form of a valid credit card.
Minimum nights and Maximum suite occupancy:
• Minimum 2 nights stay
• 4 persons per room only. More persons are strictly forbidden.
Only persons notified to the suite upon arrival may occupy the apartment. You may not re-let/sublet the apartment to any other third party without our prior written approval.
We reserve the right to refuse admittance to the apartment if this condition is not complied with.
You take good care of the apartment and leave it in a clean and tidy condition at the end of your stay. Except in the case of normal wear and tear you are responsible for any damage to the apartment or its contents during your stay, which has occurred due to the negligence, wilful default or irresponsible behaviour on the part of yourself or those occupying the apartment or their guests. Any damage must be reported to us, without delay. You also agree not to act in any way that could cause disturbance to the residents in neighbouring properties.
Alcohol, Drugs & Tobacco
The use of drugs and abuse of alcohol is strictly prohibited. The use and possession of hard drugs is illegal and anyone suspected of either will be reported to the Police. It is not allowed to smoke marihuana inside the apartments.
Pets are not allowed.
The reservation will be cancelled:
• If the guest(s) are not able to pay the payment upfront
• If the guest(s) are not able to show their passport, id card or drivers license upon arrival.
• If the guest(s) are not able to provide a security deposit in form of a valid credit card.
• The apartment(s) or part of it is closed due to circumstances beyond its control.
Limitation of liability
We shall not be liable for any direct or indirect damage that may arise as a consequence of the guest’s use of the apartment, including damages, insurance, losses because of fire, robbery or criminal behaviour.